Samsung Galaxy S I9000 unable to connect to Kies program (MTP driver not installed)

That happens if the phone’s internal memory (or SD card) contains files with extensions longer than 16 characters.

Everything is explained here :

Especially look for the post by PhoenixFx. He wrote a small .NET program that will scan the phone mass storage for the problematic files.


  1. Download PhoenixFX program (find it here)
  2. Connect the phone as Mass Storage (make sure you “mount” the drive of the phone)*
  3. Perform the search using PhoenixFX proggie
  4. Delete the files found
  5. Reconnect the phone in Samsung Kies Mode*

*options to change behavior when connecting the Phone to the PC with USB are to be found under “Settings / About Phone / USB settings”


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